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Challenges
Following a merger in 2013, the University of South Wales had various payroll systems to manage. Some of the team were on legacy systems, and there was no self-service system for managers. This meant delivering consistent results was almost impossible. There was no guarantee that any given employee had the same information accessible in a system.
Solutions
Something had to change. MHR had the solution. After implementation, the University had one solution that contained all their information, using a service hosted by MHR for maximum security and operational smoothness.
Key benefits
- Employee self-service saves HR managers’ time
- Data ownership is made clearer, and employees can access their own data
- The system is highly configurable, and the University has been able to guide its direction through panels and early adoption
